The City of Colonial Heights accepts credit card payments online.

You may also make online payments with an E-Check.  You will be prompted to choose to pay through either Debit/Credit Card OR through an E-Check.

This service is available 24 hours a day, 7 days a week.

(Select icon below to make a payment online)

Getting Started (Instructions below):

• Create an Account (Click Here for Additional Instructions) 

• Once you create an account with a username and password, our new Customer Self Service (CSS) allows you to pay bills one of two ways: 
  
  1. Make a one-time payment using the information on your bill (Click Here for Additional Instructions) 
  
  2. Link your services to your CSS accounts so they come up each time you login (Click Here for Additional Instructions) 
  
  EXAMPLE: 
  
  

Our address is:                                                                        Our Mailing Address is:

City of Colonial Heights                                                                       City of Colonial Heights

City Hall - Billing and Collections Office (1st Floor)                   Billing & Collections Office

201 James Avenue                                                                                 P.O. Box 3401

Colonial Heights, Virginia 23834                                                       Colonial Heights, Virginia 23834

Payments by check or money order can be dropped off in the 24-hour drop box located in the City Hall Parking Lot.