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Community Spotlight

Posted on: June 4, 2020

City Offices are now OPEN for Regular Hours of Operation

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Colonial Heights City Hall and other designated City Offices are OPEN to the public during regular office hours. Please see the guidelines for public access to City buildings and the facility-specific information below.  


When possible, rather than visiting City offices, citizens are still encouraged to call City offices for assistance:

  • For assistance with City Services, please call City offices as listed on the City phone list

  • Or call the City’s Citizens Assistance Line at (804) 520-9266 from 8:30 am to 5:00 pm, Monday through Friday.

Citizens are also encouraged to continue to make City payments on-line or at the large white drop box in the City Hall Parking lot:

  • There are currently NO Credit card fees for online payments - Residents are encouraged to make payments online at www.colonialheightsva.gov/819/Pay-Online

  • The City has a large white drop box in the parking lot if citizens want to drop a payment off for a City bill. It is emptied twice daily. 


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