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The original item was published from 6/11/2020 12:26:00 PM to 6/25/2020 4:36:22 PM.

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Posted on: March 17, 2020

[ARCHIVED] Colonial Heights Coronavirus (COVID-19) Updates (Update: 6/1/20)



Bon Secours Launches Free COVID-19 Video Visits 


What do I do if I think I have COVID-19 symptoms? What should I do if I believe someone in my family has been exposed to someone who has tested positive for the virus?

Bon Secours is now offering free video visits to those experiencing COVID-19 symptoms and those who may have been exposed to someone diagnosed with COVID-19.

Using our Bon Secours 24/7 app, doctors can screen for COVID-19, assess mild to moderate symptoms, and discuss next steps.

Please use the free virtual visit if you:

  • Are showing possible symptoms of COVID-19

  • May have had an exposure to someone diagnosed with a positive case of COVID-19

Please note this service is for non-emergency COVID-19 visits only. If you are having a medical emergency, call 911 immediately.

Visit or download the Bon Secours 24/7 app for free from the app store. Use the Coupon Code CARE2020 for your free COVID-19 visit.

June 1, 2020 Update Colonial Heights 

(City Offices & Building Closed to the Public until further notice; City staff work hours modified)

City of Colonial Heights City offices and buildings are still closed to the public until further notice (see below for Courthouse information).  City administrative hours were previously modified to 9 a.m. to 4 p.m.  While still closed to the public, effective today, June 1, 2020, City administrative hours return to their regular scheduled hours for City staff.  For City Hall, phone support hours are now 8:30 a.m. to 5:00 p.m.

Click HERE to view the City Department Quick Reference Guide 

(Department Operating Hours, Phones Numbers, Website Services and Links, and other general department services and information)

Exception to Building Closure at City Hall: City Hall will be open on a limited basis for citizen attendance at public meetings, which will be noticed on the City website. The Registrar’s office is open weekdays 8:30 a.m. to 5:00 p.m. for in-person absentee voting; and from 9:00 a.m. to 5:00 p.m. Saturday, June 20 for the last day of in-person absentee voting.

Colonial Heights Courthouse - For more information on status of court operations please click here for a previous News Posting, call the appropriate Court or Courthouse Office as listed on the City Phone List  or visit:

For assistance with City Services, please call City offices as listed on the  City phone list, or call the City’s Citizens Assistance Line at (804) 520-9266 from 8:30 am to 5:00 pm, Monday through Friday. Click Here to view our Quick Reference Guide that includes detailed information regarding our City Departments and Operations.

City Departments will still be working (although some services are limited) and will be able to answer calls or respond to voicemails and emails.  

Some things to know during this time of City Building Closures:

  • There are NO Credit card fees for online payments during these closures- Residents are encouraged make payments online at

  • The City has a large white drop box in the parking lot if citizens want to drop a payment off for Bill Collection. It is emptied twice daily.  

  • Business Licenses, Lodging Taxes, Meals Taxes and Other Payments are now accepted online at

  • Cigarette Stamps- if you need cigarette stamps, please call (804)520-9320 and we will assist you.

  • Credit card fees are waived for online payments - residents are encouraged make payments online.

  • New utility customers should provide information over the phone and email a copy of the lease, deed and driver’s license to If a deposit is required residents should make it on-line and call back with confirmation number. We will continue to do this as long as necessary.

  • Utility billing is processing new applications and terminations upon request by calling (804)520-9288.

Tips from the CDC on How to Protect Yourself are available here:

March 20, 2020 (12:00 pm)- Chesterfield Health District COVID-19 Video Update

Chesterfield Health District COVID-19 Video: A new video update about COVID-19 is available at the following link:

Chesterfield Health Video 2

Previous News Releases (Click each below to view):

Colonial Heights is working closely with our state and regional partners to  monitor the potential impact of COVID-19 locally and make sure our employees and our entire community are aware of the most up to date information.

The Centers for Disease Control and Prevention (CDC) and the Virginia Department of Health (VDH) have many resources available for citizens to learn more about the novel coronavirus known as COVID-19. Please visit these main sites for the most up-to-date information: 

chesterfield health videoIn this video, Chesterfield Health District Director Dr. Alexander Samuel provides helpful information regarding the prevention, symptoms and treatment of COVID-19. 







Click HERE to view Coronavirus (COVID - 19) Video
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