News Flash

Community Spotlight

Posted on: March 17, 2020

Colonial Heights Coronavirus (COVID-19) Updates (Update: 7/10/20)

COVID19 CH UPDATES

COVID19 CH UPDATES


July 10, 2020 Update Colonial Heights


PUBLIC NOTICE

Colonial Heights City Hall and other designated City Offices will 

Resume regular hours for the Public beginning Monday, July 13, 2020.


Colonial Heights City Hall and other designated City Offices will be resuming regular hours for the public beginning Monday July 13.  Please see the guidelines for public access to City buildings and the facility-specific information below.  


When possible, rather than visiting City offices, citizens are still encouraged to call City offices for assistance:

  • For assistance with City Services, please call City offices as listed on the City phone list

  • Or call the City’s Citizens Assistance Line at (804) 520-9266 from 8:30 am to 5:00 pm, Monday through Friday.

Citizens are also encouraged to continue to make City payments on-line or at the large white drop box in the City Hall Parking lot:

  • There are currently NO Credit card fees for online payments - Residents are encouraged to make payments online at www.colonialheightsva.gov/819/Pay-Online

  • The City has a large white drop box in the parking lot if citizens want to drop a payment off for a City bill. It is emptied twice daily. 

General Guidelines for public access to City Buildings:

  • Please wear a mask or face covering while inside the building (for those 10 years old and older unless a health condition prohibits doing so) – Please see Courthouse Information below.

  • Please stay home if you are sick or if you have recently been in close contact with someone suspected of having COVID-19.

  • Please remember to practice six-foot social distancing.

City Hall

  • Public Hours are 8:30 am to 5:00pm, Monday – Friday beginning July 13.

  • Temperature checks for the general public will be done inside the City Hall main lobby.

  • For access to first-floor offices, members of the public will be directed to the desired office once space is available to help maintain social distancing.

  • For second-floor offices, after checking in at the first-floor lobby, a staff member from the second-floor office will come to the first floor to provide assistance to the public and to take the member of the public to the second-floor office, if necessary.

Courthouse

  • Open to the public by appointment or court summons, 8:00 am to 4:30 pm.

  • ALL visitors 10 years of age or older MUST wear a face covering unless medically exempt (NOT supplied by court staff).

  • Temperature checks and COVID-19 screening required of all visitors and staff.

  • Summons for Unlawful Detainer and Evictions have resumed. 

  • General public visitors are encouraged to make an appointment prior to visiting, utilize online/telephonic services or use the General District Court drop box located in the courthouse lobby.

For more information on status of court operations please call the appropriate Court or Courthouse Office as listed on the City Phone List  or visit: http://www.courts.state.va.us/main.htm


Library

  • Library hours return to the normal schedule on July 13 as follows:

  • Monday, Tuesday, Wednesday – 9:00 am to 7:00 pm.

  • Thursday, Friday – 9:00 am to 6:00 pm.

  • Saturday – 10:00 am to 4:00 pm.

  • Temperature checks for the general public will be done inside the Library near the entrance.

  • Curbside service will still be provided

  • Call the Library at 520-9384 or complete the following form for a curbside request:  http://colonialheightsva.gov/FormCenter/Library-6-6/Book-Request-Form-71-71

  • Library Meeting Rooms will be closed.

Police Department Administration

  • The Police Department lobby is open to the public (open 24 hours a day, 7 days week; a telephone is available in the lobby to request police assistance after administrative office hours).

  • For entering the Police Department lobby, please wear a mask or face covering or wait outside the building for assistance after checking in.

  • Fingerprinting service is now available with a mask or face covering required.  A temperature check will be performed prior to access being provided to the fingerprint area.

Fire Stations

  • Fire Department Administration will be open to the public from 8:30 am to 5:00 pm, Monday – Friday beginning July 13.

  • Temperature checks for the general public will be done upon entry at the Fire Department Administration Office.

  • Fire Stations are still closed to interior public access; however, the public may ring the doorbell outside either Fire Station for assistance.

Colonial Heights Community Center

  • Community Center rentals have resumed with renters required to follow state guidelines.

Colonial Heights Senior Center

  • The Senior Center has reopened with modified program/activities.

  • Public Hours are 8:30 am to 4:30 pm, Monday – Friday, effective July 13

  • Senior Transportation Service is providing medical trips, Food Pantry deliveries, and grocery store trips.

Violet Bank Museum

  • Public Hours are 10:00 am to 5:00 pm, Monday – Saturday, and Sundays 1:00 pm to 6:00 pm.

Recreation & Parks – Other facilities

  • Recreation and Parks Administration - will be open to the public from 8:00 am to 5:00 pm, Monday – Friday effective July 13.

  • Temperature checks for the general public will be done upon entry at the Parks and Recreation Administration Office.

  • Pavilions at White Bank, Lakeview, and Fort Clifton Parks may be rented with renters required to follow any applicable state guidelines.

Bon Secours Launches Free COVID-19 Video Visits

https://blog.bonsecours.com/news/free-covid-19-video-visits/?_ga=2.14357749.315734857.1587401927-1603835405.1587401927 

covid19-video-visits-1200x610

What do I do if I think I have COVID-19 symptoms? What should I do if I believe someone in my family has been exposed to someone who has tested positive for the virus?

Bon Secours is now offering free video visits to those experiencing COVID-19 symptoms and those who may have been exposed to someone diagnosed with COVID-19.

Using our Bon Secours 24/7 app, doctors can screen for COVID-19, assess mild to moderate symptoms, and discuss next steps.

Please use the free virtual visit if you:

  • Are showing possible symptoms of COVID-19

  • May have had an exposure to someone diagnosed with a positive case of COVID-19

Please note this service is for non-emergency COVID-19 visits only. If you are having a medical emergency, call 911 immediately.

Visit bonsecours247.com or download the Bon Secours 24/7 app for free from the app store. Use the Coupon Code CARE2020 for your free COVID-19 visit.


June 1, 2020 Update Colonial Heights 

(City Offices & Building Closed to the Public until further notice; City staff work hours modified)


City of Colonial Heights City offices and buildings are still closed to the public until further notice (see below for Courthouse information).  City administrative hours were previously modified to 9 a.m. to 4 p.m.  While still closed to the public, effective today, June 1, 2020, City administrative hours return to their regular scheduled hours for City staff.  For City Hall, phone support hours are now 8:30 a.m. to 5:00 p.m.


Click HERE to view the City Department Quick Reference Guide 

(Department Operating Hours, Phones Numbers, Website Services and Links, and other general department services and information)


Exception to Building Closure at City Hall: City Hall will be open on a limited basis for citizen attendance at public meetings, which will be noticed on the City website. The Registrar’s office is open weekdays 8:30 a.m. to 5:00 p.m. for in-person absentee voting; and from 9:00 a.m. to 5:00 p.m. Saturday, June 20 for the last day of in-person absentee voting.


Colonial Heights Courthouse - For more information on status of court operations please click here for a previous News Posting, call the appropriate Court or Courthouse Office as listed on the City Phone List  or visit: http://www.courts.state.va.us/main.htm.

For assistance with City Services, please call City offices as listed on the  City phone list, or call the City’s Citizens Assistance Line at (804) 520-9266 from 8:30 am to 5:00 pm, Monday through Friday. Click Here to view our Quick Reference Guide that includes detailed information regarding our City Departments and Operations.

City Departments will still be working (although some services are limited) and will be able to answer calls or respond to voicemails and emails.  

Some things to know during this time of City Building Closures:

  • There are NO Credit card fees for online payments during these closures- Residents are encouraged make payments online at www.colonialheightsva.gov/819/Pay-Online

  • The City has a large white drop box in the parking lot if citizens want to drop a payment off for Bill Collection. It is emptied twice daily.  

  • Business Licenses, Lodging Taxes, Meals Taxes and Other Payments are now accepted online at www.colonialheightsva.gov/819/Pay-Online

  • Cigarette Stamps- if you need cigarette stamps, please call (804)520-9320 and we will assist you.

  • Credit card fees are waived for online payments - residents are encouraged make payments online.

  • New utility customers should provide information over the phone and email a copy of the lease, deed and driver’s license to piotrowskid@colonialheightsva.gov. If a deposit is required residents should make it on-line and call back with confirmation number. We will continue to do this as long as necessary.

  • Utility billing is processing new applications and terminations upon request by calling (804)520-9288.

Tips from the CDC on How to Protect Yourself are available here:
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html



March 20, 2020 (12:00 pm)- Chesterfield Health District COVID-19 Video Update

Chesterfield Health District COVID-19 Video: A new video update about COVID-19 is available at the following link: https://www.youtube.com/watch?v=Oel4KbE_j_I

Chesterfield Health Video 2


Previous News Releases (Click each below to view):


Colonial Heights is working closely with our state and regional partners to  monitor the potential impact of COVID-19 locally and make sure our employees and our entire community are aware of the most up to date information.

The Centers for Disease Control and Prevention (CDC) and the Virginia Department of Health (VDH) have many resources available for citizens to learn more about the novel coronavirus known as COVID-19. Please visit these main sites for the most up-to-date information: 

chesterfield health videoIn this video, Chesterfield Health District Director Dr. Alexander Samuel provides helpful information regarding the prevention, symptoms and treatment of COVID-19. 

infographic-symptomsstop-the-spread-of-germs

Hand-Washing-VDHworkplace-school-and-home-guidance_Page_1

workplace-school-and-home-guidance_Page_2

workplace-school-and-home-guidance_Page_3

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2019-ncov-factsheet

Click HERE to view Coronavirus (COVID - 19) Video
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